Online Security

Password Practice Statement

Passwords must be at least eight characters; only two of those characters may be repeated. Passwords must include ALL of the following:

  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character (examples: !@#$%^&*)

Example: P@s$Word1

Important Notes
  • Passwords should not be stored on your hard drive even if there is a “remember password” feature
  • Passwords should never be shared with anyone else or used by anyone else
  • Users are responsible for all activity that occurs under their User ID
  • Users should not use their (or Family members’) names, nicknames, or initials in any form (forwards or backwards)
  • Users should not use their user IDs (unique identifiers provided by the FRBs) in any form
  • Users should not use information about themselves or family members that can be easily obtained (e.g. birth dates, telephone numbers, social security numbers, etc.)
  • Users should not use words that would appear in a dictionary – English or otherwise
How We Collect Information through This Web Site

Identifiable Information about you or your company may be obtained by First Bank of Miami via this Web Site in a variety of ways, such as:

  • E-mail communications
  • On-line forms you complete
  • Surveys you complete

This Web Site uses “cookies” to collect identifiable information about you and/or your company. “Cookies” are a common technique used to track a specific, identifiable user’s on-line activity. Additionally, First Bank of Miami does collect information about our users and in the aggregate, by performing analyses on our Web server’s log files. We use this information to determine, among other things:

  • Our Site’s most popular pages
  • The browsers and operating systems most often used by our visitors
  • In limited situations, who the visitors to our Site are
  • The Sites and search engines that have referred visitors to our Site
  • The domains from which our users visit us
  • This information is collected for the purpose of helping us understand and better meet our audiences’ and customers’ needs
  • Limitation on Use of User Information

Generally, information collected via this Web Site is for First Bank of Miami use only. No identifiable information about visitors to this Web Site is sold to third parties. However, identifiable information about you or your company may be released to third parties to protect against fraud or if required by law. Additionally, First Bank of Miami may provide identifiable information about you or your company to outside agents or third parties under contract with First Bank of Miami. This information is only being provided to and is only used by those parties in conjunction with the services First Bank of Miami provides to you or your company.

Protecting Your Privacy and Personal Information

First Bank of Miami takes your privacy seriously. It is important to know that we never send e-mails requesting customers to reply in the body of an e-mail with personal information, such as passwords, social security numbers, account numbers and/or mother’s maiden name.

Types of E-mail Communications

We strive to send you e-mail communications that are informative and relevant, but also appreciate that you are in the best position to evaluate the appropriateness of our communications to you.

Generally, the types of e-mail communications First Bank of Miami will send to you include, but are not limited to, transactional/relationship e-mails and marketing-related e-mails.

All electronic communications sent to you by First Bank of Miami provide instructions on how to remove yourself from receiving electronic communications and to modify your e-mail subscription preferences. These instructions are located at the bottom of First Bank of Miami e-mail messages. Even if you choose not to receive marketing-related e-mails, you will still receive transactional/relationship e-mails containing service updates and other important information related to the services you use.

You may also receive separate electronic communications from other First Bank of Miami entities. If you need to make any modifications to your subscription preferences for communications received from First Bank of Miami, please respond as directed by the sending entity to modify your subscription.

How to Report Fraud

Contact the three major credit bureaus listed below to place a fraud alert on your credit file. You can also order a credit report to identify any unauthorized activity.

Equifax: 1.800.525.6285
Experian: 1.888.397.3742
Trans Union: 1.800.680.7289

PC Security

Use Antivirus Software that Updates Automatically
Hackers are constantly changing the methods they use to get into your computer. Make sure you have a software that can be updated daily and configure it to scan your computer everyday.

Your Personal Information is Valuable
Your Social Security number, credit card number, bank and utility account numbers can be used to steal your identity. To prevent this, guard your information closely and do not share it easily. Every time you are asked for personal information, either in a text message, email, web form or phone call, take a moment to think about who is asking and why.

Use Encrypted Websites Only When Giving Personal Information
Any site that will be used for shopping, banking or any other sensitive information should be a secure site. Secure sites start with “https:” these sites are secure, because they are encrypted. The encryption scrambles your data so that it cannot be read with a special key.

1-2-3 Rule: Back up Your Computers 
Hardware fails, computers are stolen and files are lost, so backing up your computer gives you piece of mind. In the event of an emergency, you should have (1) a back up copy of your data, (2) a second copy on an external hard drive and (3) a third copy offsite, such as in a cloud program. The data backups should be updated automatically on a daily basis.